2017 Mayo GAA Season Ticket Renewals
The 2017 Mayo GAA season ticket renewals are now open. The Cairde Maigheo and Croke Park Mayo GAA season tickets are open to renewals only, as both were sold out last year. The Croke Park season ticket for Mayo has been sold out since 2013, with the Cairde Maigheo ticket selling out completely last year. There is currently a waiting list for both, and any Mayo season tickets not renewed for 2017 will be offered to people on the waiting list. (We have been informed today by someone that contacted Croke Park to be added to the waiting list that it is now full for 2017. We’ll post more info on this as we receive it).
Cairde Mhaigheo 2017 Season Ticket Update 12/10/2016:
The cost for Cairde Mhaigheo members is €200. Ticket renewals are open until November 30th meaning no new applications will be accepted until after this date. Please do not contact the office in MacHale Park looking to become a new Cairde Mhaigheo member as currently these tickets are not available. A review will take place after December 1st and if tickets become available they will then be put on sale. Should tickets become available after December 1st Mayo GAA will notify all supporters via their website & social media.
Email that Season Tickets holders received Monday 10th October. Thankfully season ticket prices have not increased for 2017 as as they have done in previous years!
GAA Season Ticket Renewals for 2017!
Account ID: ******
SEASON TICKET RENEWALS OPEN AT 12 NOON ON MONDAY OCTOBER 10TH 2016
The 2016 Championship has come to a close and the League fixtures are being finalised so it is time to renew your Season Ticket(s) for 2017.
Enjoy another year of great value with the GAA Season Ticket. The price for the 2017 Season is €99 for Adults and €20 for Juveniles. Renewals are now open!
Due to huge demand and waiting lists being in place the deadline for the renewal of your season ticket(s) is MIDNIGHT ON WEDNESDAY NOVEMBER 30TH.
After this deadline any unrenewed Season Tickets will be released for sale.
– All your County’s Allianz League round matches plus all League semi finals, play-offs and finals in that code
– Your County’s opening Championship fixture
– All Allianz League round matches in your selected code. So if you have a Longford Football Season Ticket you can go to any Allianz League Football match.
– AIB GAA Club All-Ireland Finals in Croke Park on St. Patrick’s Day.
You will also enjoy discount prices during the Championship – “Pay & Play” kicks in after your opening Championship fixture.
The Club+ price has been set at €200 for all Counties. Once again for 2017 anyone who avails of the Club+ Season Ticket will be guaranteed an All Ireland Final ticket should their county qualify, regardless of the attendance percentage during the year.
Club+ is an add on to the regular GAA Season Ticket which covers entry to county championship fixtures within your county.
One Item to note:
- If a juvenile from 2016 is no longer a juvenile (i.e. under 16 on 1st January 2016) then the renewal will default as an adult Season Ticket for 2017.
- (Dublin Football & Mayo Football will be Renewals Only)
GAA Ticket Office
2017 Season Ticket football purchases.
A quick update on Croke Park season ticket scanning and attendance problems
Here’s a quick update on Croke Park season ticket scanning and attendance problems. Due to an unprecedented amount of emails and messages over the course of the past 36 hours or so, we wanted to post a quick update on our quest to work with the GAA season ticket office to resolve the problems some of you have been having with your season ticket attendance records. (This is not our first time in this situation – the problem hasn’t gone away you know!)
A short synopsis: Basically lots of you contacted us after the Dublin game either by email, Facebook or Twitter to say that you or a family member had attended the game and scanned your season ticket at the gates, only for your attendance not to register on your record. Upon notifying the season ticket office, most of you were told that as no problems had been reported from the venue on the day, your attendance records would not be manually updated. As the numbers contacting us rose, we started to make a list, and after a few days decided to contact the Croke Park office directly with the names and season ticket numbers of those who were happy to provide them – 21 in total at the time (there have been many more since) – to see if we could intervene on your behalf and show that despite their claims that no issues had been reported from the venue, there clearly was a problem.
We had previously experienced problems (see here for details) and so could understand the position of the office and their reluctance to manually update records after games. However we felt that those who had contacted us were genuine, had attended the game and scanned their tickets in good faith, and ultimately, deserved to be treated fairly in return for their investment in the season ticket (at a cost of €99 per adult and €20 per juvenile).
What followed was a very frustrating exchange of emails, where the season ticket office refused to engaged and repeatedly told us they could not discuss individual accounts with us (at no stage did we ask them to). Ultimately, we got nowhere and the tone of the replies from the season ticket office became more and more irate. They were adamant that each complaint was assessed on a case-by-case basis, and so we had little choice but to advise the people on our list to keep following up with them individually.
On Wednesday on MidWest Radio Paul Claffey read out a letter on his show from a lady who had experienced the same problem, and we followed up with an email to the station last night. Tommy Marren yesterday devoted a substantial portion of his show to the problem – you can listen back on the link below. We have since been contacted by a number of other supporters with the same problem. MidWest Radio will be following this up again next week and are looking for more supporters to speak on air – please contact us with your details if you are willing to go on air and we will put you in touch.
We unfortunately feel we’ve reached the end of the road with the season ticket office – they have made it clear that they will not engage with us further. We are however currently seeking legal advice on the matter and will, with permission, keep a record of the many people who have contacted us with problems and produce it should it be needed at a later stage. If you have been affected by this problem, we would urge you to continue following up with the season ticket office directly. Other avenues of complaint include the following:
There are a couple of things we wish to point out:
- Firstly, we feel strongly that the volunteers and stewards at the turnstiles in Elverys MacHale Park do everything in their power to ensure that things run smoothly on match days. This is not the fault or responsibility of any of the people who give their time so generously. Nor is this issue within the control of Mayo GAA, as they are not responsible for attendance records.
- Secondly, the season ticket office has in the past explained that fraudulent scanning of tickets is a problem. The bottom line is this: if you turn up on match days with a handful of tickets in your back pocket to give to strangers to get them scanned, you are part of the problem and your behaviour is affecting genuine supporters. Yes, you can hand over your ticket to a friend if you can’t make a game, but the season ticket scheme is a loyalty scheme, designed to reward supporters who genuinely attend games with access to an All-Ireland ticket, should their county reach the final. Your abuse of the system just means that other people have to spend their free time arguing with the season ticket office when they could be doing far more fun things like say, tweezing out their toenails or sticking pins in their eyes. Just saying.
- Thirdly, we hear that those fancy Cairde Mhaigheo tickets do not depend on an attendance record to access an All-Ireland ticket should we in Mayo be lucky enough to need one. Yes, they are more expensive, but they also entitle you to entry to club championship games and some sexy Mayo GAA clobber. So y’know, something to think about for next year!
We’ll be back with an update in due course.
Update 19th April 2016
Rob from Mayo Club 51 was interviewed on the Tommy Marren show on Mid west radio with an update on the issues regarding the problems with scanning season tickets. Also in the interview, Tommy reads out a statement from Alan Milton from Croke Park.
In other news – six weeks to London – the countdown is on! Keep an eye on London GAA’s Facebook page for updates on tickets, which we believe are scarcer than feathers on a fish ….
Mayo GAA PRO Paul Cunnane was interviewed on the Tommy Marren show on Tuesday 19th April regarding the situation with the London v Mayo ticket scarcity for Mayo fans.
Til next time,
The Mayo Club ’51 team
As you probably already know, being a season ticket holder has many advantages. It allows you free entry into any league match (code-specific). Season tickets also allow you free entry into the All-Ireland Club Finals between Corofin from Co. Galway and Slaughtneil from Co Derry on St. Patrick’s Day, (throw in is now 4pm). Corofin are managed by Mayo & Crossmolina’s own Stephen Rochford. We know that any Mayo vs Galway tie is sometimes the be all and end all between rivals, but on this occasion we hope all Mayo folk will give our Galway neighbours, and Connacht representatives, their support on St Patrick’s Day.
Mayo Club 51 are putting the call out to all season ticket holders if you are not using your tickets for the final, to help out Corofin supporters. First of all you will need to log-in to your season ticket account and go to “Special Purchases” to request your (free) tickets. You can e-mail tickets directly to the Corofin P.R.O. John Fahey, pro.corofin.galway [at] gaa.ie.
Season Tickets Account Home Screen.
You can order tickets up to the amount on your account. If you have 2 Adult and 3 Juvenile, then you can order 5 tickets. You can also change your Juvenile season tickets to Adult tickets (for special purchases only). Sections available are Cusack Stand Lower Tier – section 302 ( 302 only was available when I purchased my free tickets).
When purchased your tickets will be available in your “My Tickets” section in your account. You will not need to print your tickets, you can save and download them to your desktop.
Save or print season tickets.
Once you save and download your free tickets for the Club Finals on St Patrick’s Day in Croke Park, its then only a matter of attaching them in an e-mail to send to someone. All they need to do then is just print them out. If you can’t attend the match then do make use of your free season tickets and send them on to someone that will make use of them!
It feels like forever since we were last gearing up for a Championship game, and while those of us lucky enough to get to New York got a fix of sorts, it didn’t quite scratch the itch. Next weekend however sees the action beginning in earnest on home soil as Mayo travel to Hyde Park to take on Roscommon at 2pm in Dr. Hyde Park.
By all accounts the Rossies, buoyant after another strong U21 campaign are looking forward to this clash as much as we are, and they will fancy their chances of springing a surprise on their home turf. So we could have a cracker on our hands next Sunday.
Ticketing and Admission
Dr. Hyde Park as most of us know by now is not the most accessible of grounds, and a large attendance is expected next week. The Connacht Council have decided that seating will be unreserved for this fixture, meaning that if you want to get a seat in the stand, it’s first come, first served. Admission is €25 (terrace €20) with U16s paying €5. In their wisdom, they have decreed that OAPs and students must pay full price on the gate, with refunds of €10 available upon presentation of valid ID cards at turnstiles 6 & 18 (meaning that they potentially have to queue twice). For those of you travelling with large groups of children, you can enter at Turnstile 8 and avail of a decent group rate of €30 which gets you 10 x juvenile and 1 x adult ticket – we’re assuming that this is restricted to the terrace). All season ticket holders must enter the ground via the County Road Home end.
With all of the above in mind, Club ’51 have after a bit of debate decided not to hold our customary pre-match meet-up before the game next week. Rather, we are urging anyone travelling to the game to get in there early. Very, very early. If you want a seat, it’s likely you’ll need to be there at least an hour before throw-in, and if attendances at the Allianz League games this year are to be believed, it’s looking like this game could easily be a sellout. Instead, we’ll be aiming to congregate inside good and early and get the atmosphere building.
In addition to this, the curtain-raiser sees Mayo hurlers in action once again, taking on Roscommon in the Connacht Intermediate final. Throw-in for that game has yet to be confirmed but is likely to throw in around 12pm, if not sooner. The hurlers have put in a great season this year, and are deserving of good support. So we urge you to come along and shout them on (and stake your claim on a seat while you’re at it).
It’s Championship time proper now, so let’s get the colours out! If you’re coming along, we’re asking you to do one thing – BRING A FLAG. Be it a big flag, a small flag, a flag without a pole, a car flag, a sheet – just find something green and red and wave it around! It’s amazing the difference a flag display can make to the atmosphere, and we want to make the Rossies feel next Sunday like they’re playing an away game and facing into a sea of green and red. Club ’51 will have the usual flags there and if you’re planning on being there early, come and find us in the stand, join us for the craic and help us make a bit of noise.
We go again …
See you all in the Hyde as we start once again in earnest on this journey. It’s always an adventure, and it’s time to get behind the lads as they put themselves and their bodies on the line once again. Let’s start as we mean to go on this year, shout loud and proud and be the 16th man through thick and thin … Maigh Eo Abú!
PS: Another thing worth doing on the day – Autism Assistance Dogs Ireland are running a fundraising competition on Facebook – they’re asking you to take a ‘selfie’ or a group photo in your county colours, text AUTISM to 50300 to donate €4, and post the photo and text receipt on their Facebook page here. Why not!
By this stage, most of you will probably have heard about the issues experienced by many Mayo supporters (and indeed, those further afield) with their GAA Croke Park season ticket attendance records over the past few weeks. If not, here’s some background.
It is important from the outset to point out that the GAA season ticket system has been a very welcome development by the organisation, and is one that typically works very effectively and seamlessly. It is the wish of both the GAA and supporters that it continues to fulfil the function for which it was established – to reward loyal supporters.
It has come to our attention that a significant number of supporters who attended games in MacHale Park using their GAA season tickets have not had their attendance records updated online. Upon contacting the season ticket office, some of those supporters have been met with an outright refusal to have their records updated. (Note: Cairde Mhaigheo season ticket holders have not been affected by this issue.)
For those of us who were in attendance at MacHale Park for the Cork game, but subsequently discovered that their attendance was not registered online, it has been a frustrating and angering few days trying to obtain a satisfactory response from the GAA season ticket department via email and telephone, and indeed the poor communication from HQ about their reasoning has been a source of much of the frustration.
Club ’51 believes that anyone who can prove they were in attendance at a fixture has the right to have their attendance record updated, so that they are not potentially affected later in the season. Under the Croke Park Season Ticket T&Cs, you must have attended 60% of your county’s games to qualify for purchase of an All-Ireland ticket if your county makes it to the final. If your county does not make it to the final, and you have attended 100% of your county’s games, you are entitled to entry to a draw for All-Ireland tickets regardless. So it is of paramount importance to loyal season ticket holders that their attendance record is accurately maintained; however until yesterday, we had been met by serious resistance and a lack of flexibility from the GAA in this regard.
Yesterday (Wednesday 26th March) however, in a significant development, the GAA emailed an as-yet unconfirmed number of people to inform them that “We will update your attendance for the fixture in question here as a goodwill gesture to you personally”, while in the same sentence, insisting that “there will be no change to attendance made based upon a post-facto email for any fixture or from any Season Ticket holder where there were no issues reported by the County Board.” It is unclear how many of those affected have received this email or have had their records corrected.
Basically, what this appears to boil down to is that the GAA are telling supporters that unless the county board at the venue in question informs HQ that there is a problem with the scanning equipment or information, if you check your account and find that your attendance record is not correct, it will not be updated, even if you were at the game. We are not satisfied with this response, and at this point have sought the advice of a number of people more qualified than ourselves to check the legality of the GAA’s stance.
We are, however also (finally!) engaged in communication with Ronan Murphy, head of the GAA Ticketing Department, who very helpfully took the time to explain the reasoning behind their response, and in doing so, made some valid points. We will push to continue this conversation in order to try and find a reasonable, workable solution for everyone with a genuine complaint. The GAA have also assured us in writing that they will deal with each request individually and we can only assume that this will involve trying to determine the facts behind a problem, rather than an upfront refusal.
In the meantime, Club ’51 would like to give you some information that may prevent an issue occurring with your attendance record in future.
- The GAA in their communications with us stated that they have taken this stance in an attempt to clamp down on widespread growing misuse of the system. This includes people turning up to match venues and trying to get additional tickets scanned, and people who did not attend fixtures emailing the season ticket office to try and get their attendance updated regardless.
- This behaviour places the GAA’s resources under considerable strain, and it compromises the integrity and fairness of the system for everyone. At this point (and this is somewhat understandable) the GAA have stated that they can no longer simply accept an email in the days following a fixture as proof of attendance at that fixture.
- Therefore, if you have not attended a game, then play fair. Please do not contact the season ticket office to try and get your attendance updated – this is essentially fraudulent behaviour, and makes life difficult for genuine supporters. Your ticket is transferable, however.
- However, we believe that a way needs to be found to accommodate those season ticket holders who have experienced genuine problems with their attendance records, and we will push where necessary to find a workable, transparent solution.
In the meantime, there are a number of things you can do to ensure that your attendance is recorded:
- Arrive early to the ground. In particular, we recommend that you arrive to MacHale Park well in advance of throw-in time on Sunday 6th April as there are now likely to be delays at the season ticket stiles while people ensure that their tickets have scanned correctly.
- In order to get your attendance scanned, you MUST enter the ground using the designated season ticket entrance. They are clearly marked on match days, and if you don’t do this and you fail to get your ticket scanned, in fairness you really only have yourself to blame if you can’t get your attendance updated.
- You must only present ONE season ticket per person to the person scanning the tickets. By giving them your mate’s ticket or your children’s tickets as well as your own and asking them to scan them, you’re going against the entire spirit of the season ticket and you’re also asking the volunteers to break the rules. It’s unfair to the volunteers and it’s unfair to those who do actually attend the games – we have seen proof of that this week. So please, one person, one ticket. The Season Stile attendant is entitled to confiscate the Season Ticket cards of anyone involved in the event of attempted abuse of the one card per person rule.
- Only those who are under 16 may use a Juvenile Season Ticket.
- When your ticket has been scanned, it’s useful to check that it has actually been scanned successfully. According to tickets.ie (the company who administer the GAA tickets) hearing a ‘beep’ does not in itself necessarily mean that the card has scanned correctly. If you are concerned that your Season Ticket has not been scanned properly please advise the person scanning on the day and he or she can try again; enter your barcode manually or alternatively make a note if required.
- If you do want to get proof that your ticket has scanned, then we suggest taking a photo of the scanner using your phone. Should your ticket not scan, the GAA has advised us that they provide every venue with a list of season ticket holders for that venue, so attendance can be manually updated later if the county board reports an issue. Ask them to check you off on that list if you suspect that your ticket has not scanned correctly.
- It can take a few days to get the lists or devices back from the volunteers involved on match days, so please be patient after each fixture. The GAA will not update any attendance before scanners are uploaded and / or the completed roll lists have been received.
- However there are new Terms and Conditions in place for 2014, and under these, you MUST report any issue with your season ticket attendance records within 10 days of the fixture taking place, otherwise your request will not be considered. It is your responsibility to check within that period that your attendance has been logged! If you do notice a problem with your account, email email@example.com immediately to make them aware of the problem.
- Note that it is worth re-reading the Terms and Conditions of your season ticket from time to time if you have concerns, as these can change without notice (as per No.70).
The above are all measures we can take to ensure that this system works as well and possible and and serves the purpose for which it was set up – to reward loyal supporters.
As we’ve already stated, while we now have a better understanding of the reasoning behind it, we are not completely satisfied with the GAA’s response this week to the problems Mayo supporters have been experiencing, nor with the manner and inconsistency with which their complaints have been handled. We believe that in future, where mistakes have been made and supporters have genuinely attended a game, that there needs to be a system in place to address these issues in a fair, transparent manner and correct them where relevant. We will be continuing this conversation with them.
However, given the abuse of the system at present, the GAA understandably are taking a firmer line with requests for attendance updates in order to ensure that the system continues to reward genuine, dedicated supporters. A workable compromise must therefore be found so that these supporters can be reassured that they receive the service they are paying for, and the conversation will continue.
We’ll keep you posted!